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Job Description

About the role:

The role holder is responsible for managing all sales activities, including lead generation, implementation of business marketing and sales plan, identification of potential customers and achievement of sales targets in alignment with long-term sales goals of the Business Unit.

  • Adheres to sales forecast and strategic plan to ensure optimization and profitability of the Business Unit
  • Provides sales forecasts and ensures that the brand/category function is informed for required actions
  • Manages sales operations, regularly monitors day-to-day operations, including checks on prospective clients, negotiations and the design of competitive sales packages
  • Visits customer frequently to take orders, confirm delivery details and stock levels
  • Records progress of enquiries and creates regular reports, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager
  • Promotes the business to new and existing clients and secures new and repeat business by networking at various sales and corporate events
  • Advises customers on forthcoming product developments and discusses special promotions
  • Develops a database of qualified leads through referrals, email, and networking; identifies and develop new customer accounts to increase sales
  • Prepares documents related to sale and supports contracting activities like purchase agreements, contracts, etc. in coordination with the Legal department
  • Maintains all related documents that ensures compliance with regulatory and organizational standards
  • Provides customers with clarifications, answers query, provides requested information and follows-up with customers
  • Provides accurate and timely forecasting on a periodic basis, and discusses inefficiencies related to the performance of the sales; prepares sales reports and summaries on a frequent basis
  • Evaluates customer and is responsible for applicable background checks to ensure customer falls within the Business Unit’s guidelines
  • Ensures all logistics related to sales orders and delivery are in place
  • Ensures timely collection of receivables from clients
  • Performs other responsibilities and tasks as and when required by management.

 Job requirements:

  • Minimum of 2-3 years of relevant experience.
  • Advance knowledge of skincare and beauty products.

 Language skills

Strong English and/or Arabic language skills (written and spoken)

Additional skills

Internal Interactions

  • Knowledge of retail processes and industry
  • Communication skills
  • Interpersonal skills Customer service orientation 
  •  Retail Team

  External Interactions

  • Customers