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Job Description


Deluxe Holiday Homes is Dubai’s leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+ professionals.

About the Role:
As a Business Analyst in the Operations department at Deluxe Holiday Homes, you will play a crucial role in analyzing data and processes to drive operational efficiency and improve business performance.


  • Conduct regular interviews and discussions with team members across all departments to gather insights into business operations and challenges.
  • Understand and document existing processes to establish a baseline for improvements.
  • Analyze current business processes and develop flowcharts or process maps to visualize areas of improvement.
  • Identify inefficiencies and bottlenecks that could be streamlined to enhance productivity and reduce costs.
  • Propose changes and enhancements to business processes based on data-driven analysis.
  • Develop detailed project plans for implementing process improvements, ensuring alignment with overall business objectives.
  • Work closely with IT and systems teams to enhance the functionality and efficiency of the PMS, ERP, and CRM.
  • Ensure that system improvements align with business needs and help reduce resource wastage.
  • Collaborate with department heads and management to understand business needs and provide analytical support.
  • Present findings and recommendations to senior management with clear, actionable insights.
  • Monitor the outcomes of implemented changes and refine processes continually based on feedback and new data.
  • Stay updated with industry trends and technological advancements to keep our business processes at the cutting edge


  • Competitive salary Package;
  • Medical Insurance Plan;
  • Air Ticket Allowance;
  • Comprehensive training and support;
  • A dynamic and supportive working environment;
  • A great working environment;



  • Bachelor or master’s degree from Business management or related.
  • Proven experience as a Business Analyst or similar role, with a focus on process improvement and system integration.
  • Strong analytical skills with the ability to create detailed process maps and flowcharts.
  • Experience working with property management systems, ERP, and CRM.
  • Excellent communication skills, capable of working with various teams and effectively presenting data and insights.
  • A strategic thinker with a keen eye for detail and a passion for efficiency.

If you’re passionate about the role of a business analyst and envision collaborating with Deluxe Holiday Homes, we invite you to apply and join us in our journey.