Commercial Administrator

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Job Description

Job Overview

  • Manage and update data records accurately.
  • Analyze billing anomalies and readings.
  • Provide customer service via in-person and telephone interactions.
  • Finalize service provision contracts and manage invoicing.
  • Handle complaints and perform other administrative duties.

Key Responsibilities

  • Maintain and update data entries with accuracy and attention to detail.
  • Investigate and resolve anomalies related to billing or readings.
  • Engage with customers both in-person and over the phone to address inquiries and provide assistance.
  • Prepare and finalize service contracts in accordance with company guidelines.
  • Generate and process invoices, ensuring timely issuance and receipt.
  • Manage customer complaints efficiently, aiming for satisfactory resolutions.
  • Perform various administrative tasks to support commercial operations.


  • Proficiency in computer usage from a user’s perspective.
  • Prior experience in customer service.
  • Strong organizational skills with a commitment to accuracy.
  • Effective planning and organizational abilities.
  • Excellent communication skills, both verbal and written.