Department Manager (customer Support Services)

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Job Description

Job Description

BACHELOR’S DEGREE IN BUSINESS OR EQUIVALENT.

MBA OR EQUIVALENT POST-GRADUATE QUALIFICATION FROM AN INTERNATIONALLY RECOGNIZED BUSINESS SCHOOL IS PREFERRED.

100% WILLINGNESS TO TRAVEL AND BEING MOBILE

10 YEARS RELEVANT EXPERIENCE INCLUDING AT LEAST 4 YEARS IN POSITIONS TRAINING AND

CAPABILITY MANAGEMENT RESPONSIBILITIES IN BUSINESS EXCELLENCE, INFORMATION SYSTEM,

AND INTERNAL CONTROL AUDIT.

RELEVANT EXPERIENCE IN CUSTOMER EXPERIENCE, CUSTOMER SERVICE IMPROVEMENTS, ON THE

JOB COACHING AND TRAINING CAPABILITIES, STRONG LEADERSHIP SKILLS.

PROFESSIONAL CERTIFICATION IN BUSINESS PROCESS RE-ENGINEERING OR QUALITY STANDARDS WILL

BE PREFERRED.

DRIVING LICENSE

Skills Required

Area
Abu Dhabi, United Arab Emirates