Engineer – Facilities Management (UAE National)

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Job Description

Department Definition

As part of Expo City Dubai, the Community Management Division is responsible for providing world-class community services and customer satisfaction, in addition to managing all operational aspects of the Expo City Dubai master community, buildings and tenants.

Opportunity Responsibilities

The main responsibilities for this role include:

Strategic Responsibilities:

  • Introduce and uphold best practices in the planning and delivery of Facilities Management services.
  • On ground auditing and fact checking.
  • Random reviews of PPM quality and ensuring that PPM and SR’s are being closed correctly and quickly.
  • Escalation of identified issues and making safe.
  • Use of BMS and other available data sources to ensure that equipment is being run in line with intention.
  • Ensure facility management service providers adhere to relevant authorities, laws, regulations, insurance policies, and building codes, while adhering to Community Governance, tenant/owner guidelines, Community service charges, billing & administration, and asset management guidelines (asset registration maintenance, custodian of O&M manuals, warranties, and insurances).

 Operational Responsibilities:

  • Manage the day-to-day operations of all facilities, focusing on maintenance, repair, and cleaning services. Ensure operational procedures are efficient and effective, meeting the needs of the organization.
  • Develop and enforce comprehensive safety protocols across all facilities. Regularly review and update these protocols to ensure compliance with the latest health and safety standards, as well as regulatory requirements.
  • Direct the maintenance and repair of facilities infrastructure, ensuring all work is performed to high standards. Oversee both in-house teams and external contractors to ensure quality and efficiency.
  • Develop and maintain emergency response plans for all facilities. Ensure staff are trained and prepared to handle emergency situations effectively.
  • Manage relationships with vendors and contractors. 


5+ years of experience in facilities management or a related field, with a focus on hard services as well as:

  • Proven ability to manage community management projects effectively.
  • Exceptional attention to detail in record-keeping, data analysis, and enhancing operational efficiency.
  • Demonstrated success in supporting and enhancing departmental programs.
  • Proficient in hands-on operational management and effective report writing.
  • Skills in engaging with high-level stakeholders and fostering senior community collaborations.
  • Excellent time management skills with the flexibility to work in varying shift patterns and outside regular hours as needed.
Dubai, UAE