Executive, Community Management

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Job Description

The purpose of this role is to provide day-to-day operational and administrative services to “delight” our customers through operational excellence, pro-active facilities management, and proactive health, safety and environment management.

  • Oversee site operations and service provider performance related to facilities management
  • Develop and assist in preparing policies, procedures, processes, and performance metrics to ensure compliance with statutory requirements
  • Conduct site inspections and audits related to general day to day operations to ensure proactive site management, health and safety, upkeep and maintenance of all common areas.
  • Deal with customer complaints and work from start-to-end by coordinating with internal and external stakeholder.
  • Assist in day-to-day administration requirements that shall be, but not limited to, reports, presentation, procurement requests, technical evaluation of services and service providers.
  • Ensure assigned tasks, projects and initiatives are executed in the timely manner as per timelines directed by the management.
  • Enforce community rules and related governing documents to ensure community harmony, spirit and aesthetic values are maintained
  • Assist in community service fee budget preparation, expense monitoring, collections, and related follow-ups to ensure collection targets are met.


  • Bachelor’s Degree in a related field
  • Excellent Communication skills
  • 3+ years’ experience in real estate and related service industry
  • M100 – Essentials of Community Management Certification


  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work from any country in the world for 30 days a year.
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.