Freight Operations Executive

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Job Description

About the job

Job description:

This is an exciting and varied role working as part of a hardworking and collaborate team. The candidate must have a strong attention to detail and be confident and assertive in dealing with both internal and external stakeholders. The team member will play a central role in the management of import/export shipments by Seafreight. The team member will be part of a core group responsible for overall service levels, compliance, and profitable movement of customer import shipments.

Normal Hours: Monday to Friday 9am to 5.30pm

Import Duties will include:

  • Oversee import FCL / LCL consignments due into Ireland.
  • Create all shipments on Cargowise system upon receipt of pre-alert docs.
  • Co-ordinate documents and handover to internal customs brokerage team for import clearance entry to allow calculation of import taxes.
  • Send custom entry to the client to ensure payment is received in advance of cargo arrival for any duty / VAT costs applicable. • Check bill of lading status original/express, check Incoterms for handling process.
  • Book haulier to collect & deliver shipment to final receiver.
  • Finalise invoicing and costs with the billing team.
  • Solve accounts queries in a timely manner by email or phone, fast turnaround is required.
  • Address any customer queries / communications within a good time frame.

Export Duties will include:

  • Receive bookings from clients.
  • Check rates/costs at time of booking receipt to ensure accuracy at the time of booking.
  • Organise transport on collection of all sea freight shipments as required.
  • Create booking and convert to shipment on Aramex system for each export LCL/FCL consignments.
  • Send booking confirmation to customer to confirm all ETD / ETA details on the booking.
  • Arrange customs export entry through internal brokerage team.
  • Issue MBL / HBL for sea shipments and confirm SOB with ocean carrier.
  • Arrange to scan documents and pre-alert to our partners/agents on export shipment departures from Ireland.
  • Finalise invoicing and costs with the billing team.
  • Solve accounts queries in a timely manner by email or phone, fast turnaround is required.
  • Address any customer queries / communications within a good time frame.

Profile description:

Role Requirements:

  • Minimum of 2 years’ experience in sea freight and imports / exports.
  • Proficient in Microsoft Excel and Word.
  • Experience delivering strong customer service in a fast-paced, demanding environment.
  • Experience in Customs Clearance is desirable.
  • Driven to achieve targets and objectives.
  • Good interpersonal skills yet can also work unsupervised and to strict deadlines.
  • Accuracy and a high attention to detail.

We offer:

WHAT CAN WE OFFER YOU?

  • Career Development
  • Five weeks of Annual Leave
  • Pension scheme
  • Competitive Salary
  • Bonus Scheme
Area
Dubai