Guest Services Executive (Receptionist) – Front Office – Jumeirah Al Qasr

Application deadline closed.

Job Description


About Jumeirah and Madinat Jumeirah Resort:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage. The resort comprises of three grand boutique hotels: Jumeirah Al Qasr, Jumeirah Mina A’Salam, Jumeirah Al Naseem and a collection of 29 traditional summer houses know as Jumeirah Dar Al Masyaf. In addition, there’s seven exclusive Malakiya Villas, over 50 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, a leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa and the Talise Fitness health club.

About the Job:

An opportunity has arisen for a Housekeeping Attendant to join the team of Jumeirah Al Qasr. The main duties and responsibilities of this role are:

  • Maintain a consistently high standard of personal appearance and hygiene, reporting promptly in the correct uniform, and providing courteous service to meet Jumeirah Standards for both internal and external customers.
  • Maintain cleanliness and tidiness in rooms consistently, ensuring the organization and orderliness of pantry areas.
  • Continuously monitor room status in assigned blocks and public areas, ensuring cleanliness and safety while promptly reporting defects to maintain orderliness in corridors, back-of-house areas, stairways, and service pantries.
  • Keep all equipment on assigned blocks in good working order and cleanliness to maximize the lifespan of housekeeping machines.
  • Adhere strictly to fire, hygiene, health, and safety policies, understanding emergency procedures and safely handling housekeeping chemicals and equipment.
  • Engage in stocking and organizing supplies daily to ensure a consistent provision of adequate resources for hotel guests.
  • Refresh towels, linen, toilet amenities, and room essentials to maintain a comfortable environment for resort guests.
  • Perform any other duties reasonably required by management.
  • Efficiently managing equipment, appropriately using housekeeping chemicals, and effectively overseeing room amenities, such as linen and operational equipment.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Proficient in English and any international language would be an added advantage.
  • A minimum of 1 year experience as a housekeeping attendant in a four or five-star hotel is required.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Al Sufouh, Dubai, AE