Host/ess – Luna Dubai

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Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.

What you will do:

  • Manage the flow of guests.
  • Able to recognize guests and memorize their names and preferences.
  • Track station assignments and seating rotation.
  • Assist managers and supervisors with administrative duties.
  • Book reservations and respond to all enquiries in a timely manner.
  • Ensure that guests are greeted in a friendly and courteous fashion.
  • Display a pleasant disposition at all times.
  • Ensure the needs of waiting guests are met.
  • Provide guests with sincere advice and obliging recommendations.
  • Assist with ‘to go’ orders.
  • Monitor the open sections of the lounge for empty and cleaned tables.
  • Maintain a stocked, tidy and clean work area at all times.
  • Work as a contributing team member and act in a professional and respectful manner at all times.
  • Perform other related duties assigned by the management team.

What you will bring:

  • College education or equivalent experience.
  • One to two years’ previous experience as a Hostess in a reputable restaurants or 5 Star Hotels. Dubai experience preferred
  • Must be computer literate and have good oral and written communication skills.
  • Must have good customer relation skills, dynamic personality and service is in the blood!
  • Proficiency in English, knowledge of other languages will be an advantage.

What do we offer:

  • Work Authorization
  • Competitive tax free salary, service charge, tips
  • End of service gratuity
  • Complimentary full board living accommodation in a high quality, well-resourced staff housing
  • Vibrant fitness facilities including gym and swimming pool
  • Free transportation to and from work
  • Medical and life insurance
  • Paid annual leave
  • Paid home leave tickets
  • Social and sporting events
  • Learning & Development Programmes
  • Career opportunities and international transfer