Human Capital – Executive – Jumeirah Saadiyat Island

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Job Description


About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. 

Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. 

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. 

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. 

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. 

A sustainable hospitality leader in the capital, Jumeirah at Saadiyat Island Resort is a breadth of fresh air offering an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. Surrounded by natural beauty and conceived to care for every aspect for guest wellbeing, the resort resembles a perennial summerhouse where visitors can experience Abu Dhabi Island life at its best. The luxury beachfront resort is home to seven world-class restaurants and bars, three swimming pools and the award-winning SPA featuring an extensive menu of specialized treatments and exclusive products from all around the world. In addition to this, guests can utilize wide range of leisure facilities including a mixed and ladies-only gym, a kids club and a tennis court. Boasting 400 meters of pristine private beach and sand dunes, the resort is anchored on one of the most desirable beach locations in the UAE and was conceived with the environment in mind having implemented eco-friendly strategies and initiatives since its launch in 2018. 

About the Job:

An opportunity has arisen for a Human Capital – Executive to join our Human Resources Department in Jumeirah at Saadiyat Island Resort. The main duties and responsibilities of this role: 

  • To carry out effective off-boarding/leaving procedures for all colleagues including Processing End of Employment request via Oracle HRMS, issuing repatriation tickets, cargo relocation and other related clearance procedures 
  • Updating & maintaining Resignation Tracking System as well as headcount report accordingly
  • Conduct reference checks for all leavers 
  • Preparation of Resignation Acceptance letters for leavers upon receiving approved resignation forms
  • Conduct exit interviews for departing colleagues and provide a summary of monthly/quarterly feedback to the Executive Committee members
  • Assist colleagues and give them the opportunity to discuss employment issues, career planning and progress to increase job satisfaction and improve colleagues’ performance
  • Oversee and coordinate colleague recognition schemes within the SBU. 
  • Conducting HR induction for new joiners
  • Advise on HR Policy and UAE Labor Law that might impact on working practices to ensure compliance
  • Being the main point of contact in the department to address all grievances/conflicts/concerns raised by colleagues
  • Coach supervisors and assist them in Performance Management situations in order to  improve their skills  and to ensure that colleagues are treated fairly
  • Ensure regular and open communication is maintained with department heads/managers and candidates to ensure all stakeholders are updated on the off-boarding status at all times
  • Coordinate and organize HR team special events i.e birthdays, Farewell, festive season, team building
  • Support & coach individual team members to achieve personal & professional goals
  • Implement and evaluate Human Resources practices to maximize efficiency and effectiveness
  • Communicate in a professional, positive and courteous manner at all times with all levels of internal and external guests
  • Handle confidential matters/information with the appropriate level of sensitivity
  • Adhere to Human Resources services standards and actively seek out new ideas to improve best customer services practices.
  • Performs tasks accurately and efficiently while demonstrating dedication and commitment to the role
  • Reports for duty as scheduled and on time. 
  • Demonstrates energy and enthusiasm with work. 
  • Is courteous and helpful to colleagues and guests.
  • Takes ownership and follows through colleague requests
  • To perform other duties that management may from time to time reasonably require.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Demonstrated knowledge of HR administration processes and policies in the Middle East
  • Experience in Hospitality or customer service-related industry (Hotel operation background highly regarded)
  • Experience in a Generalist HR role 
  • Well versed in UAE Labor Law 

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.  

United Arab Emirates