IT Manager- Technology

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Job Description

KEY RESPONSIBILITIES: 

  • Lead and manage the hosting and cloud services team, ensuring the delivery of high-quality services and support to internal stakeholders and external clients.
  • Develop and implement the overall hosting and cloud strategy, in alignment with the company’s business objectives.
  • Collaborate with cross-functional teams, including IT, operations, and project management, to identify hosting and cloud requirements and provide appropriate solutions.
  • Oversee the design, implementation, and maintenance of hosting and cloud infrastructure, ensuring scalability, security, and reliability.
  • Stay up-to-date with the latest industry trends, emerging technologies, and best practices related to hosting and cloud services, particularly in the Microsoft Azure ecosystem.
  • Evaluate and recommend new hosting and cloud technologies, tools, and services that can enhance operational efficiency and improve business outcomes.
  • Define and enforce hosting and cloud policies, standards, and procedures to ensure compliance with regulatory requirements and industry best practices.
  • Manage vendor relationships, including negotiations, contracts, and performance evaluations, to ensure effective service delivery and cost optimization.
  • Monitor and analyze hosting and cloud service metrics, such as performance, availability, capacity, and costs, and take appropriate actions to optimize performance and resource utilization.
  • Provide technical leadership, guidance, and mentorship to the hosting and cloud services team, fostering a culture of continuous learning and professional growth.
  • The ideal candidate for the Hosting & Cloud Manager role should have a broad range of technical skills and experience in the following areas:
  • Hybrid Data Centers: A strong understanding of hybrid data center architectures, including the integration of on-premises infrastructure with cloud services. Experience in designing, implementing, and managing hybrid data center solutions is crucial.
  • Serverless: Proficiency in serverless computing concepts and platforms, such as Azure Functions or AWS Lambda. Ability to develop and deploy serverless applications, leverage event-driven architectures, and optimize resource utilization.
  • Containers: In-depth knowledge of containerization technologies, such as Docker and Kubernetes. Experience in container orchestration, deployment, and management to facilitate scalability, portability, and efficient resource utilization.
  • SDWAN (Software-Defined Wide Area Network): Expertise in SDWAN solutions, including design, deployment, and optimization of software-defined networking for wide area networks. Ability to enhance network performance, security, and reliability while reducing costs.
  • AIOps (Artificial Intelligence for IT Operations): Familiarity with AIOps concepts and tools that leverage artificial intelligence and machine learning to automate IT operations, enhance monitoring and analytics, and proactively identify and resolve issues.
  • ZTNA (Zero Trust Network Access): Knowledge and experience in implementing ZTNA frameworks and solutions that enforce strict access controls, authentication, and authorization mechanisms, ensuring secure remote access to resources.
  • Infrastructure as Code: Proficiency in Infrastructure as Code (IaC) tools and frameworks, such as Terraform or AWS CloudFormation. Ability to automate infrastructure provisioning, configuration, and management, ensuring consistency, scalability, and reproducibility.
  • Hybrid Cloud Storage: Experience in designing and implementing hybrid cloud storage solutions, integrating on-premises storage with cloud storage services. Understanding of data migration, synchronization, and data management strategies in hybrid cloud environments.
  • Collaborate with finance and procurement teams to establish and manage budgets for hosting and cloud services, ensuring cost-effective solutions without compromising quality or security.
  • Provide accurate and timely financial reports and analysis to senior management, highlighting key performance indicators and financial metrics related to hosting and cloud services.
  • Evaluate the financial impact of new hosting and cloud technologies, tools, and services, considering factors such as return on investment (ROI) and total cost of ownership (TCO).
  • Collaborate with vendors and negotiate contracts to ensure favorable pricing and terms for hosting and cloud services, while keeping budgetary constraints in mind.
  • Conduct regular reviews of hosting and cloud service expenses, identifying areas for cost reduction or optimization.
  • Manage financial forecasting and planning for hosting and cloud services, anticipating future needs and aligning budget allocations accordingly.

ESSENTIAL QUALIFICATIONS AND SKILLS: 

  •  Strong technical and operational skills in hosting and cloud services, with a particular emphasis on Microsoft Azure. Proficiency in Azure infrastructure, virtualization, networking, security, and management tools is essential.
  • Proven experience in developing and executing hosting and cloud strategies aligned with business goals, considering both technical and financial aspects.
  • Demonstrated ability to manage budgets, analyze financial data, and make informed decisions to optimize costs and resource allocation.
  • Exceptional problem-solving and critical-thinking skills, with the ability to analyze complex technical and operational issues, identify root causes, and develop effective solutions.
  • Strategic mindset with the ability to align technology initiatives with business objectives and drive innovation through technology adoption.
  • Strong leadership and team management skills, capable of motivating and inspiring a diverse team of technical professionals, fostering a culture of collaboration, continuous learning, and professional growth.
  • Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels, including senior management, cross-functional teams, and external vendors.
  • Project management proficiency, including the ability to prioritize tasks, manage resources, and meet deadlines in a fast-paced environment.
  • Familiarity with financial principles, budgeting, and cost management, enabling the effective management of financial accountability and budgetary constraints.
  • Up-to-date knowledge of industry trends, emerging technologies, and best practices in hosting and cloud services, allowing for the implementation of innovative and efficient solutions.
  • Must be willing and able to travel as required bachelor’s degree in computer science, information technology, or a related field. Master’s degree is a plus.
  • Proven experience (at least 5 years) in managing hosting and cloud services in a multinational organization, preferably within the EPC industry.
  • Extensive knowledge and hands-on experience in Microsoft Azure, including Azure infrastructure, virtualization, networking, security, and management tools.
  • Strong understanding of cloud computing concepts, architectures, and deployment models.
  • Demonstrated ability to develop and execute hosting and cloud strategies aligned with business goals.
  • Excellent problem-solving and analytical skills, with the ability to identify and resolve complex technical issues.
  • Exceptional leadership and team management skills, with the ability to motivate and inspire a diverse team of technical professionals.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Strong project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines in a fast-paced environment.
  • Professional certifications in Microsoft Azure (e.g., Azure Administrator, Azure Solutions Architect) are highly desirable.
  • Apply problem-solving skills and critical thinking to address technical challenges, operational issues, and financial constraints, proactively identifying solutions and implementing effective strategies.
  • Collaborate with cross-functional teams to resolve complex technical and operational problems, leveraging both technical expertise and a strategic mindset.
  • Analyze data and metrics related to hosting and cloud services, identify patterns or anomalies, and develop proactive measures to prevent or mitigate potential issues.
  • Stay updated with industry best practices and emerging technologies in hosting and cloud services, applying innovative solutions to improve efficiency, reliability, and performance.
Area
Sharjah, United Arab Emirates