Key Account Manager – B2B Presales & Partnerships (Mobile Experience)

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Job Description

Position SummaryMaximize sales revenue of each account by setting sales strategies through market trend analysis.
Set sales strategies that focus on customer satisfaction by studying the needs of customers in a region

Role and Responsibilities

  • Accountable for the MX B2B KPIs, forecasting and management planning of assigned categories and maximizing B2B Sales
  • Building strong relations with corporates and developing/expanding current channels/programs
  • Acquire new partners/customers in new territories and within addressed markets
  • Drive communication, product listing, VOC’s for Samsung care+ for business products, Mobile data management solution
  • Collaborate with Operators to drive Knox, Samsung Care+ product bundling
  • Engage with telco while interfacing with global leads to drive existing and new Knox solutions efforts such as RFIs, RFPs etc.
  • Manage end to end project and solution deployment within customer defined scope of work
  • Define the Knox alliances strategy within the ecosystem to support mobile sales enhancement programs such as EIP (Easy Installment Program), BNPL (Buy Now Pay later)
  • Liaise to determine competitive pricing, securing stocks and promotional activities for each product category
  • Provide recommendations to improve channel sales with focus on driving premium sell-out strategies
  • Participate in business case development, sales deck creation and delivery as well as ROI-projections
  • Track channel sales targets, provide necessary analysis and drive countries with action plan to achieve target
  • Data management and reporting on daily, weekly and monthly sales insights
  • Create ad-hoc and regular reports to senior leadership on key plans and results

Skills and Qualifications


  • Strong understanding of Online Businesses (at least 7 years of relevant work experience)
  • Experience in supporting EMM/MDM solutions or any software defined solutions.
  • Knowledge in network automation. E2E solutions, and mobile products.
  • Knowledge in Cloud based solutions, subscription based model and On-Prem solutions
  • Experience in relationship building and growing of current channels
  • Strong analytical skills to be able to track and generate data based insights
  • Comfortable in a cross-functional environment, flexible and open to ideas from all areas and levels of the organization, while also confident and decisive in a large organization
  • Demonstrate ability to learn quickly and manage change effectively
  • Strong understanding of market dynamics and technology
  • Excellent communication skills and interpersonal skills
  • Understanding of Cloud technology and services, REST APIs, MDM, Android, Android Enterprise.
  • Previous customer-facing experience like pre-sales experience.
  • Strong ability to understand customer’s business and technical development plans.
  • Innovation and ability to introduce new business models to serve B2B market needs.