Learning & Development Specialist

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Job Description

Your purpose:

Do you thrive on designing and deliver engaging learning experiences that ignite potential and fuel business success? Are you an energetic, adaptable individual who loves seeing people grow? If so, Air Arabia’s dynamic Learning & Development team is searching for you!

Join us and make a real impact:

  • Craft impactful learning solutions: Address Air Arabia’s specific challenges by designing and delivering innovative training programs for managers, customer service teams, and staff spread across Middle East, North Africa, South Asia and beyond.
  • Become a performance game-changer: Develop programs that demonstrably improve employee performance, increase customer satisfaction, and elevate team collaboration.
  • Embrace diverse audiences: Engage and inspire various stakeholders coming from over 100 nationalities, from Air Arabia group and its multiple entities, using blended learning approaches and technology.
  • Fuel a culture of learning: Champion continuous learning and development, collaborating with line managers to ensure training translates into real-world impact.
  • Be a creative catalyst: Inject your passion and enthusiasm into training sessions, fostering a fun and dynamic learning environment where everyone thrives.

You’re a perfect fit if you:

  • Hold a bachelor’s degree in business administration, Psychology, or equivalent.
  • Possess certifications like “Train the Trainer” or “Instructional Design.”
  • Possess 5+ years of experience designing and delivering impactful training programs (leadership, customer service, behavioral).
  • Have a proven track record of managing the entire training cycle: learner needs analysis, content creation, delivery, assessment, and reporting.
  • Exude confidence and charisma as a facilitator, captivating audiences and driving meaningful conversations.
  • Are a self-starter who thrives in a fast-paced environment, readily adapting to new challenges and opportunities.
  • Believe in the power of collaboration and communication, building strong relationships with stakeholders across the organization.
  • Have a basic understanding of e-learning content development and video production to create engaging learning experiences.
  • Are a team player and always ready to learn new things and execute them real-time.

Bonus points if you:

  • Have BPS level a & b certificates.
  • Hold a Coaching certification.
  • From aviation, hospitality, retail, or travel industry.
Sharjah, AE