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Job Description

Hyatt Centric Jumeirah Dubai

AE – DU – Dubai


Hourly/Entry Level Employee


Req ID: DUB005308



·         To assist to conduct extensive competitor research and maintain excellent Product Knowledge of the Hotel.

·         To be aware of community, business, political and social factors that may affect the –hotel’s financial performance.

·         To ensure that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system.

·         In the absence of the Senior Sales person, to respond to all telephone calls or inquiries, to ensure information/ messages are accurately received and relayed to the managers concern in a timely manner.

·         To follow up sales leads whenever required or assigned by the Sales Managers/ Executives.

·         To prepare, compile and distribute the weekly/ monthly reports in a timely manner. 

·         To ensure the activities/events log book is being accurately maintained.

·         To assist in the compilation of Market Surveys and Competitor Researches report.

·         To assist in the distributions of relevant hotel information to clients when required.

·         To assist/participate in Sales Blitz whenever is required.

·         To maintain good relationship with the established clientele and provide all necessary assistance when required.

·         To liaise and work closely with the related operation departments ensuring guests needs and expectation are being met.

·         To prepare and ensure all Events Orders are distributed to concerned department on a timely manner.

·         To assist the Sales team to follow up on all matters in the absence of the Sales Manager/ Executives.

·         To ensure services provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.

·         To maintain a detailed knowledge of hotel facilities, features and services


·         Has at least a Diploma in sales or Hospitality management, or any other relevant fields.

·         Has some basics about Sales operations.

·         Has organized and strong analytical skills.

·         Has English communication in both written and spoken. 

·         Has ability to work both independently and as part of a team.

Dubai, UAE