Pool Technician Team Leader – Engineering – Talise Spa

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Job Description


About Jumeirah and Madinat Jumeirah Resort:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage. The resort comprises of three grand boutique hotels: Jumeirah Al Qasr, Jumeirah Mina A’Salam, Jumeirah Al Naseem and a collection of 29 traditional summer houses know as Jumeirah Dar Al Masyaf. In addition, there’s seven exclusive Malakiya Villas, over 50 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, a leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa and the Talise Fitness health club.

About the Job:

An opportunity has arisen for a Pool Technician Team Leader to join the team of Engineering in Talise Spa, located in Jumeirah Al Qasr. The main duties and responsibilities of this role are:


  • Lead a team of technicians in the maintenance and repair of pool mechanical systems.
  • Provide guidance, training, and support to team members to ensure high-quality workmanship and adherence to safety protocols.
  • Schedule and prioritize tasks for the team to optimize efficiency and meet service level agreements.

Maintenance and Repair:

  • Conduct regular inspections of pool mechanical equipment, including pumps, filters, heaters, and piping systems, to identify issues and prevent failures.
  • Diagnose and troubleshoot mechanical problems and develop effective repair solutions.
  • Perform routine maintenance tasks such as cleaning, lubricating, and replacing worn parts to ensure optimal performance and longevity of equipment.
  • Coordinate with vendors and suppliers to procure replacement parts and materials as needed.

Safety and Compliance:

  • Ensure that all pool mechanical systems comply with relevant safety regulations and industry standards.
  • Implement and enforce safety protocols to prevent accidents and injuries during maintenance and repair activities.
  • Conduct safety training sessions for team members to promote awareness and best practices.

Documentation and Reporting:

  • Maintain accurate records of equipment maintenance, repairs, and inspections.
  • Generate reports on equipment performance, maintenance activities, and resource utilization.
  • Communicate findings and recommendations to management to support informed decision-making.

Customer Service:

  • Interact with pool users and facility managers to address inquiries, concerns, and service requests promptly and professionally.
  • Collaborate with other departments, such as facility management and maintenance, to coordinate activities and ensure seamless operation of pool facilities.

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • High school diploma or equivalent; additional technical certifications or vocational training in mechanical systems preferred.
  • Proven experience in maintenance and repair of pool mechanical equipment, including pumps, filters, heaters, and plumbing systems.
  • Excellent troubleshooting abilities and understanding of mechanical principles.
  • Familiarity with safety regulations and protocols in pool operations.
  • Effective communication skills, both verbal and written, for professional interaction with guests and relevant stakeholders.
  • Proven leadership experience and supervision of team members.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Dubai, AE