Real Time Control & Preplanning Officer

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Job Description

Job Purpose

To develop and administer engagement rules within RTC base data, ensuring rules are efficient and in line with Resource Planning. To administer the pre-planning requirements of the operation using RTC and associated analytical tools and create reports to be used for manpower and GSE planning on day of operations
Job Outline


  • Administers RTC rules within the RTC base data to ensure rules are in line with business requirements.
  • Develops pre-planning schedules and resource estimations using RTC and associated analytical tools


  • Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
  • Contributes to the identification of opportunities for continuous improvement of systems, processes and practices, improvement of business processes, cost reduction and productivity improvement
  • Develops and administers resource deployment rules for RTC, in line with the specific customer airlines SLA
  • Develops business rules/process models and qualification based manpower deployment rules into RTC using base data editor.
  • Implements RTC project under the guidance of RTC & Pre-Planning Specialist with the involvement of line departments, EGIT, resource allocators and vendor
  • Measures engagement times by analysing operational reports for each resource function in respective work areas and conduct the required comparison between planned engagement standards and actuals for each
  • Maintains and updates RTC base data regularly to reflect latest operational requirements
  • Acts as the key business contact for the maintenance of databases and in working with EGIT to facilitate the efficient and effective execution of all work planned on resource planning-related systems and associated interfaces to other systems
  • Uses internal and external data feeds & simulation techniques in a pre-planning environment to predict actual on-the-day demand for manpower and GSE
  • Develops reports, analyses and scenarios to support pre-planning activity.
  • Analyses and measures accuracy of reports and recommendations after the day of operations is complete.
  • Analyses resource & workload coverage at various time frames which include:
    • 7 days out prior to Day of Ops’ validate resource numbers & qualification
    • 3 days out prior to Day of Ops till 6hrs prior to Day of Ops’ continuously validate coverage based on real-time changes i.e. estimate changes, sickness, etc.
  • Reviews the ?Day of Ops? allocation performance for designated areas and feed areas of improvement to Line
Qualifications & Experience

Experience / Qualification / Knowledge / Skills

  • Bachelor’s degree or Diploma in Industrial Engineering, Information Technology or other relevant subject Experience
  • Bachelor Degree OR 4-6 years of experience in resource planning, resource management or real time control
  • Diploma OR 6-8 years of experience in resource planning, resource management or real time control
  • English Level 6
  • Proficient IT and Computer Literacy Skills
  • Advanced Safety Awareness Skills
  • Proficient Communication Skills
  • Proficient Data Collection and Analysis Skills
  • Proficient Planning and Organizing Skills
Dubai, United Arab Emirates