Retail Manager – Luxury Department Stores – 2 Year Contract

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Job Description

About The Role

We are looking for a talented retail manager who will be on a 2 year contract, to manage and develop the team to achieve high levels of revenue, whilst maintaining brand image, operational compliance, and customer satisfaction.

What You’ll Be Doing

·        In this 2 year contract you drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets.

·        Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.

·        Minimize stock loss through the management, implementation, and adherence of ATG policies and procedures. 

·        Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance, and cleanliness.

·        Ensure all Company policies and procedures are implemented and adhered to.

·        Ensure Company Health & Safety standards are adhered to at all times.

·        Monitor sales per square foot to ensure maximum productivity within brand and store specifications.

·        Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.

·        Analyse stock management information available to ensure sales opportunities are maximised.

·        Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.

·        Prepare and implement stock takes in store in liaison with the Operations team.

·        Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.

·        Establish and maintain effective professional relationships with key business partners.

·        Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties.

·        Provide leadership and direction to team members towards the achievement of goals and objectives • Coach and motivate team to enhance performance and produce quality work and ensure that they are continuously developed for higher level roles.

Job Requirements

·        Graduate in any discipline.

·        5-7 years’ experience of successfully running a profitable retail store.

Dubai, United Arab Emirates