Sales Advisor – Priceless (Arabic speaker) | Meraas Village Outlet Mall, Dubai

09/12/2023
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Job Description

About The Role

We are looking for an exceptional Sales Consultant who will deliver excellent customer service through Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

What You’ll Be Doing

  • Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
  • Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
  • Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
  • Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
  • Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
  • Maintain personal grooming standards as advised by the Store Manager.
  • Maintain clean and organized display, fitting rooms and stock areas.
  • Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
  • Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
  • Recruit customers for the database, accurately entering their details on the POS system.
  • Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

About You

You have a passion for selling and ability to priorities and organize own work in order to make the most efficient use of time available. You are driven to exceed goals and possess a desire to improve ways of working. You have interest in luxury fashion.

  • Minimum high school qualification
  • Must have 3 to 4 years retail sales fashion experience 
  • Fluency in written and spoken English and Russian or Chinese is preferred.
  • Genuine interest and knowledge of luxury fashion industry
  • Strong customer focus & prioritizing customer experience above everything else.
  • Sales Driven
  • Ability to work under pressure and achieve KPIs
  • Personal leadership and interpersonal skills

Additional Information

  • Job Detail: Harvey Nichols – MOE
Area
United Arab Emirates