Sales Coordinator – B2B Spare Parts | Automotive | Global Aftersales

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Job Description

Job Requisition ID: 160811 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role

The primary focus of the role will be to contribute towards the planned growth and development of the B2B Parts Sales, in its aim to explore untapped opportunities and raise administrative effectiveness, thus optimising business in an increasingly sophisticated and expanding B2B Parts market.

What You Will Do

•    Manage customer enquiries and sales transactions
•    Process sales return request and manage transactions
•    Handle invoice generations
•    Control documents and archiving 
•    Cross-functional coordination
•    Assist in B2B operational activities

Required Skills To Be Successful

•    Good Communication and writing skills
•    Ability to multitask, work in a fast-paced environment, and meet deadlines
•    Detail-focused on document organizing abilities
•    Well-organized and responsible with an aptitude in problem-solving

About The Team
Reporting to Dealer Operations Manager, you will be an individual contributor.

What Equips You For The Role

•    A Degree or Diploma in Automotive or a Graduate is preferred 
•    3 years of work experience in a comparable working environment
•    Spare Parts experience, Parts sales, warehouse or logistic. 
•    Knowledge of Electronics Parts Catalogue 
•    Computer Literate, proficiency in Microsoft office (Outlook, Word, Excel etc.)

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.