Senior Consultant – Professional Services (Reconciliations) – Arabic Speaker

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Job Description

About the role

As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests. 

About the team

You will be part of Professional Services Team who is responsible for end-to-end implementation of our Reconciliation solutions in Middle East Region.  Your focus will be FIS Data Integrity Manager (DIM) which is a flagship product within our Data solutions set and provides enterprise wise reconciliation capabilities across financial and non-financial institutions alike. The team is a group of highly motivated and experienced group that collaborates very closely towards a common goal of delivering high quality reconciliation solution to meet client objectives.

What you will be doing

  • Works individually or within a team on technology business consulting projects to meet specific client requirements.
  • Lead and participate in reconciliation system implementations, configurations, and upgrades, ensuring alignment with client objectives and industry best practices.
  • Utilize expertise in reconciliation methodologies and tools, with a focus on FIS reconciliation software, to assess, design, and implement reconciliation solutions for clients.
  • Serve as a subject matter expert in reconciliation processes, identifying areas for improvement and optimization within client operations.
  • Collaborate with clients to understand their reconciliation requirements, translate business needs into technical solutions, and provide recommendations for process enhancements.
  • Conduct comprehensive analysis of reconciliation data to identify discrepancies, trends, and anomalies, providing actionable insights and recommendations.
  • Develop and deliver training sessions and workshops for clients on reconciliation processes, tools, and best practices.
  • Stay informed about industry trends, regulations, and advancements in reconciliation technologies, incorporating relevant knowledge into client engagements.
  • Act as a liaison between clients and internal teams, facilitating communication and ensuring project milestones are met within established timelines.
  • Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
  • Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.
  • Creates detailed specifications from which product configuration will be done.
  • Consults directly with clients and may travel to client site.
  • Mentor junior consultants, sharing knowledge and best practices to foster professional growth and development within the team.
  • May serve as pre-sales support specialist when needed.
  • Other related duties assigned as needed.

What you bring

  • Bachelor’s degree in Technology, Finance, Accounting, Business Administration, or related field; advanced degree or professional certification (e.g., CFA, CPA) is a plus.
  • Minimum of 10+ years of experience in reconciliation solution implementation or managing reconciliation processes, preferably within the financial services industry.
  • Proficiency in Arabic and English languages, with excellent verbal and written communication skills.
  • Demonstrated experience working with FIS reconciliation tools or similar reconciliation software, including design, system configuration, data analysis, and troubleshooting.
  • Strong analytical skills and attention to detail, with the ability to interpret complex data sets and identify trends and discrepancies.
  • Proven track record of successfully leading reconciliation projects from inception to completion, meeting project objectives and deadlines.
  • Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
  • Advanced knowledge of the tools, techniques and principles used in application development in objective-oriented development or other relevant technology
  • Knowledge of application architecture
  • Proficiency in quality management methods, tools and technologies
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
  • Willingly shares relevant technical and/or industry knowledge and expertise to other resources
  • Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
  • Ability to work effectively both independently and as part of a team, collaborating with colleagues and clients in a fast-paced environment.
  • Excellent client-facing skills, with the ability to build and maintain relationships at all levels of an organization.
  • Flexibility to travel as needed for client engagements.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to persuade and influence others on the best approach to take
  • Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

What we offer you:

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

  • Competitive salary and attractive benefits
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.