Senior Relationship Manager

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Job Description

About the job

About Us:

DAMAC Properties is one of the leading luxury real estate developers, renowned for its prestigious developments and unrivaled customer service. With a commitment to excellence and innovation, we strive to create iconic residential, commercial, and leisure properties that redefine luxury living.

Job Description:

As a Senior Relationship Manager specializing in direct sales at DAMAC Properties, you will play a pivotal role in driving sales and revenue growth by fostering strong relationships with clients and effectively showcasing our portfolio of luxury properties. You will be responsible for managing the end-to-end sales process, from lead generation to deal closure, while delivering exceptional customer service and exceeding sales targets.


  • Develop and implement strategic sales plans to achieve sales targets and maximize revenue growth.
  • Achieve allocated sales targets through direct effort.
  • Meet prospecting targets by ensuring the required number of prospects per day.
  • Lead negotiations, prepare sales agreements, and facilitate the closing process in collaboration with internal stakeholders.
  • Achieve tele-calling targets in terms of number of connected calls.
  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Collaborate with marketing and sales teams to develop marketing campaigns, promotional activities, and sales collateral to support sales efforts.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Letting customers know about other products the company offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets and KPI’s as set by the Head of Sales.
  • Working closely with Account Managers and Sales Administration.
  • Escalating and resolving areas of concern as raised by clients.
  • Updating the CRM and ensuring account managers are aware of changes within clients.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.

Qualifications and Experience:

  • Minimum 2 years of sales experience in the domain of Real Estate Brokerage or Developer / Mortgage / Life Insurance / Timeshare.

Key Competencies and skills:

  • Experience in managing Direct sales or Agents
  • Good communication and presentation skills are a must
  • Proficiency in CRM software, Microsoft Office Suite, and other sales tools.
  • Proven track record of achieving sales targets
  • Strong interpersonal skills and an ability to build rapport with customers


  • Competitive salary package with attractive commission structure.
  • Comprehensive benefits package including health insurance, retirement plans, and performance bonuses.
  • Opportunities for career growth and advancement within a dynamic and innovative organization.
  • Access to training and development programs to enhance skills and expertise.
  • Vibrant and inclusive work environment with a culture of collaboration and excellence.