SENIOR WAITRESS

26/04/2024
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Job Description

Description

Job Title: Senior Waitress (Russian, Chinese & Arabic speaking)

Position within: Food & Beverage Airport Service

Reports to: Assistant F&B Supervisor

Location : Dubai International Airport Terminal 1

Category : Hospitality

Key Accountabilities (External)

  • Ensure that all customers are served in a professional, efficient and courteous manner.
  • Ensure that the highest levels of quality and hygiene are maintained in the assigned areas.
  • Check on food and store orders and maintain stock of required items.
  • Report to the Assistant Food and Beverage Supervisor regarding any complaints, staff absenteeism or shortage in stocks.
  • Provide regular guidance to staff and ensure that assigned staffs are performing their duties and tasks as per desired standards.
  • Comply with the Company Occupational Health and Safety Policy.

Essential Requirements & Competencies

  • 5-star hotel or fine dining experience is essential
  • Higher Secondary Education or equivalent qualification.
  • Demonstrated experience in a similar position within the hospitality industry.
  • Knowledge of food and beverage items.
  • Working knowledge on different types of beverages i.e. spirits and wine.
  • High standards of verbal and written communication in English.
  • Excellent presentation skills with high grooming standards.
  • Able to exhibit a professional image with competent service delivery standards.
  • Ability to multi-task and manage time effectively.
  • Excellent planning and organizing skills
  • Anticipates customer needs; keeps customers abreast of relevant changes; distributes helpful information
  • Acts as a role model and provides effective behavioural examples in order to motivate team members to achieve high levels of performance
Area
Dubai