Sun and Sand Sports | Frontline Roles | Abu Dhabi

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Job Description

Core Responsibilities:

  • Describes product features and benefits; demonstrates the use and handling of the product.
  • Educates clients on brands quality standards and specifications.
  • Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase.
  • Provides information to customers on warranties, features, specifications, maintenance and care of products.
  • Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard.
  • Maintains awareness of new product launches, promotional events and sales
  • Achieves sales targets by using sales techniques, up selling and cross selling.
  • Ensures promotions and pricing are accurate and in line with company standards and policies.
  • Computes sale prices and discounts as applicable; Maintains sales records.
  • Receives and processes cash, changes and credit payments and generates invoices and receipts.
  • Operates as a cashier and be consistently accurate in money handling (in case applicable)
  • Follows the stores after sales processes and ensures full adherence to repair/return policies and procedures.
  • Adheres to loss prevention, inventory controls and standard operating procedures of the company.
  • Provides assistance in store merchandising in product placement and arrangement.
  • Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times.