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Job Description

The Business Analyst will be responsible for leading the company’s digital transformation. This includes overseeing the development of comprehensive BR documents for the software engineering team. The Business Analyst will also be responsible for project management, working closely with the software engineering team to ensure the successful implementation of the digital transformation.


  • Proven work experience as a Technical Business Analyst.
  • In-depth understanding of software engineering and enterprise IT systems.
  • Strong knowledge of requirements analysis techniques, process flow diagrams, and entity-relationship diagrams.
  • Able to gather and analyze data, requirements and use business knowledge to draw conclusions.
  • Experience with requirements gathering, documenting, and analysis tools.


  • Develop a comprehensive business requirements document for the software engineering team. Work with business stakeholders to understand business requirements and translate them into technical solutions.
  • Analyze business processes, operations, and customer needs to identify opportunities for improvement and cost savings.
  • Develop and maintain project plans, timelines, and budgets.Develop technical specifications and design documents to support software development projects.
  • Coordinate with stakeholders to ensure successful implementation of the digital transformation. Monitor and report on the progress of the digital transformation.
  • Develop and maintain strong relationships with the software engineering team. Create test plans and test cases to ensure that technical solutions meet quality standards and acceptance criteria.
  • Provide support to the development team during the software development lifecycle, including providing clarifications, troubleshooting issues, and reviewing deliverables.
  • Develop and maintain a knowledge base of the insurance industry and related regulations.
  • Provide training and support to internal teams on the use of the new digital systems.
  • Work with vendors and partners to carry gap analysis of integrations documents including APIs.
  • Research and analyze industry trends and customer feedback to identify areas of improvement.
  • Ability to identify areas for improving sales and customer experience.
  • Assist with the design, development, and testing of new digital systems. Perform system and data analysis to ensure that technical solutions are scalable, maintainable, and meet performance requirements.
  • Participate in project planning and estimation activities, including providing input on timelines, resource requirements, and risk management.

Skills and Qualifications:

  • Bachelor’s degree in Computer Science, or a related field.
  • Proven experience in project management and business analysis.
  • Excellent problem-solving, communication, and organizational skills.
  • Strong understanding of the insurance industry and related regulations.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite and other related software.