Technical Writer

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Job Description

Job Description


Technical Writer Officer (TWO) reports to the Manager Operations Documentation (MOD). The TWO is responsible for creating, maintaining and updating all operations manuals, documentation, forms and training aids for Operations division.


• Maintain, revise, manage and deliver the Manual Revision to the Operations in coordination with other stakeholders
• Ensure EFB applications are maintained up to date
• Ensure that Company mandatory training is completed on time
• Maintaining and updating GCAA approved manuals and OEM publications (Airbus, Boeing).
• Create accurate PDF / HTML / XML versions of all Operational Documentation to ensure printed and electronic documents are of a consistent high quality
• Construct, maintain and update standard templates for all manuals and publications.
• Assist other department in formatting operational documents to ensure professional look and common appearance.
• Responsible for timely issuance of Flight Operations Bulletins, Cabin Bulletins and Flight Crew Technical 
• Coordinate with FOE and TP the content of revisions.
• Incorporates OEMs modification and FOE/TP recommendations in EY customized manuals using appropriates tools (ADOC for Airbus, IXP for Boeing).
• Create electronic documentations and update all platforms (iPad, Operations Documentation, SharePoint site, installed EFB).
• Coordinate with each Manual Owner the drafting and the approval of CRs.

Education & Experience

• Educated to a minimum of High School Certification
• At least 3 years’ working in the Airline industry or OEM with advanced knowledge of Microsoft Office, FrameMaker and XML editors.
• Proficient knowledge of Microsoft Office
• Experience with HTML/XML and SGML/document management systems along with working in a CMS environment
• Has gone through OEM and Airbus Tools Trainings

Abu Dhabi