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Job Description



  • Coordinate and book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements.
  • Research and compare prices, availability, and quality of travel options such as flights, hotels, and car rentals to secure the best rates and accommodations.
  • Negotiate with vendors and travel agencies to obtain the most favorable terms and conditions for corporate travel bookings.
  • Advise employees on travel policies, visa requirements, and any necessary documentation needed for their travel.
  • Prepare and distribute travel itineraries, including all relevant details such as flight information, hotel reservations, car rentals, and meeting schedules.
  • Ensure all travel arrangements are accurate, complete, and aligned with the traveller’s preferences and requirements.
  • Manage and track travel expenses, including reconciling invoices, receipts, and credit card statements to ensure compliance with company policies and budgetary constraints.
  • Assist employees in resolving any travel-related issues or emergencies, including flight cancellations, missed connections, lost luggage, etc.
  • Stay up-to-date with industry trends, travel regulations, and emerging technologies to continuously enhance the travel management process.
  • Maintain and update a database of employee travel profiles, including preferences, frequent flyer accounts, passport details, and other relevant information.


  • Bachelor’s degree in business administration, hospitality management, or a related field.
  • Proven work experience as a Travel Coordinator, Travel Agent, or a similar role in corporate travel management.
  • Extensive knowledge of travel booking systems, online travel portals, and travel management tools.
  • Proficient in using Microsoft Office Suite and other relevant software applications.
  • Familiarity with budgeting and expense management processes.
  • Excellent organizational and time management skills.
  • Strong customer service orientation.
  • Ability to work independently with minimal supervision.
  • Flexibility to adapt to changing travel arrangements and schedules.
  • Fluency in written and spoken English.