Waiter/ess – Conference and Events – Zabeel House The Greens

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Job Description


About Jumeirah and the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.

Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Our lifestyle brand, Zabeel House takes inspiration from our roots – Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of ‘what is good,’ and build experiences that people want to share. 

Limitless curiosity is our commitment to engage the guest in the local neighborhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity and always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations, not interactions. Freedom relates to Zabeel House design and ambiance – we created a brand that is high on design but low on complexity and our design – led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel – guests who want to live like a local – even if just for a day. 

Our property, Zabeel House by Jumeirah, The Greens, offers its guests 210 rooms and suites, and a co-workspace with meeting rooms. For those inclined toward wellness, a cutting-edge fitness centre awaits, while the rooftop boasts a pool area for leisure and relaxation. Elevating the culinary experience, a diverse collection of restaurant outlets awaits exploration, including a multi award-winning vibrant Pan-Asian restaurant.

About the Role:

An opportunity has arisen for a Conference and Events Waiter to join our team in Zabeel House by Jumeirah, The Greens. The main purpose of the role is to assist the Conference and Events team to support and coordinate, supervise and execute the prompt, efficient and courteous service of food and beverage in the assigned area or station. To be responsible for banqueting, meeting and conference set-ups and services as agreed with the SBUs Standard Operating Procedures.

The main duties and responsibilities of this role:

  • Assist to manage and ensure smooth and efficient operations of the department.
  • Review and deliver all guest requirements as identified on Banquet Event Orders.
  • Ensure the setup for the event as per the BEO is done and coordinate with the chefs on timings.
  • Closing of the bill as per the BEO and obtain guest signature on the bill 
  • Coordinate with the engineering team for any maintenance work etc prior to the event 
  • Attendance to the pre and post meeting with the client is mandatory
  • Ensure that departments performance is in accordance with the department SOP.
  • Actively seek guest feedback and ensure that guest needs have been met.

About You:

 The ideal candidate for this position will have the following experience and qualifications:


  • High School Graduate or Diploma in Hospitality Management 
  • Has minimum 2 years’ experience in life style concept
  • Have worked as a Supervisor in a similar lifestyle banquet operation 
  • Track record in working his / her way up to current position 
  • Hands on approach with a can-do attitude 
  • Pleasing and out-going personality
  • Good command of English (both written & spoken)
Dubai, AE