Waiter/ess (Seasonal) – F&B Service – Jumeirah Al Naseem

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Job Description

About the job

About Jumeirah & the Hotel

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An exciting opportunity has arisen for a Seasonal Waiter/ess – F&B Service in Jumeirah Al Naseem. The main duties and responsibilities of this role are:

  • Greet guests with a warm welcome and smile. Escort them to their tables.
  • Cater to their requirements by taking food and beverage orders, serving food and beverages to customers and attending to customers’ needs.
  • Communicating the orders to the kitchen effectively, memorizing the menu and offering recommendations to upsell appetizers, desserts, drinks, etc., in line with Jumeirah standard operating procedure.
  • Answer inquiries about food and beverage items on the menu.
  • Assist guests by explaining how various menu items are prepared and describing ingredients and cooking methods, where applicable.
  • Be aware of allergy information on menu items and inform guests where needed or inquired.
  • Inform guests of daily specials or special items/promotions not listed on the menu.
  • Check customer identification to ensure they meet alcohol legal age requirements or requirements as per local law.
  • Offer food and wine suggestions. Take food and beverage orders accurately including any special requests. Inform the Kitchen as per the request.
  • Work with bartenders to fill beverage orders. Work with kitchen staff to process and expedite food orders.
  • Deliver and serve food at tables. Use established food handling and serving techniques as per Jumeirah standard.

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Seasonal Contract: from October to May.
  • One year of experience in the same position in a restaurant sector: within a 5-star hotel, luxury restaurant, or upscale bar setting.
  • Fluent in English and an additional international language is a plus.
  • Knowledge of Food and Beverage applications: Micros and Sevenrooms.
  • Passion for delivering exceptional dining experiences.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flight allowance, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for career with one of the most luxurious brands in the hospitality industry.