Warranty and Costing Clerk

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Job Description

About the job

Job Description


Is your knowledge of vehicle parts and warranty claims something to be proud of? Make the most of your talent at Abu Dhabi Motors.

BMW Group Retail Middle East – More than a career

New beginnings, unrivaled opportunities and unparalleled personal growth. This is your moment. Your time to shine, to explore your potential, and take everything to a whole new level. Because this is BMW Group Retail Middle East, and you know a career here is unlike anywhere else. Industry-leading and globally-renowned, seizing one of our opportunities could well transform your life.

The benchmark for automotive retail

Design quality. Exceptional service. State-of-the-art technology. There’s a lot to be proud of in our vehicles. We’re dedicated to bringing tomorrow’s driving experience to our customers today. And we want to create marketing activities that build on their loyalty, generating memorable experiences that are years ahead of the competition.

You’ll be given all the tools you need to develop and maintain effective marketing strategies that address the expectations of our customers. In return, we’ll give you every opportunity to make the most of your own future with us.

Job requirements

Your role

You’ll have responsibility for preparing, recording, submitting, and following up on all claims, and reconciles them accordingly. You will also be responsible for processing all warranty claims in line with manufacturer’s policies and procedures, ensure storage of defective parts prior to scraping in line with the manufacturer’s guidelines, and maintain accurate invoicing of job orders alongside with proper archiving; that build on that loyalty, but also attract new customers. You’ll look to ensure that the experience you offer is everything the customer would expect and more. We want you to be proud of the parts – and the service you provide.

Your profile

Your up-to-date knowledge of the warranty industry, automotive systems and automotive retail market will be backed by experience of working as a Warranty and Costing Clerk for a major dealership. And your passion for helping customers drives you to communicate your detailed knowledge of our parts, services and warranties, creating memorable customer experiences.

  • Degree in Business Administration/Costing/Commerce or any relevant educational background
  • Automotive background is a plus
  • Excellent communication skills
  • Proficiency in MS office


Your hard work will be rewarded with the opportunity to join one of the world’s leading luxury automotive brands, the chance to work with a variety of people from many different backgrounds, along with on-going training and career development.

Abu Dhabi